Build a Team That Solves Problems,
Not Just Reports On Them
Put Your People Through the Problem-Solving Course That Creates Real-World Impact
Contact Us for Group PackagesYour frontline is your competitive edge. But only if they know how to solve problems instead of working around them.Â
This course, Introduction to Problem-Solving, is designed to develop the skills, mindset, and confidence your team needs to tackle issues at the root and drive continuous improvement from the ground up.
Sound Familiar?
- Daily firefighting instead of proactive improvement
- Repeating the same problems without real resolution
- Teams escalating every issue instead of owning them
- Quick fixes masking deeper causes
- A culture where “It’s always been like that” is the norm
You are not alone, and this course was built for leaders like you who are ready to change that.
Talk to Us About Team TrainingThis Course Is Designed for You and Your Team
This Course Is Designed for You and Your Team
Whether you are leading a shift or driving strategic performance, this course gives your people the tools to solve problems at root cause.
It’s perfect for:
- Team Leaders & Line Supervisors who want to coach smarter, more confident problem-solving on the floor
- Production & Operations Managers looking to build consistent improvement across teams, shifts, and sites
- General Managers & CI Leaders committed to embedding a culture of ownership, action, and results
Don’t just take the course, put your whole team through it. Let us help you build capability where it matters most: at the frontline.
Contact us to discuss group packages and get your people solving problems that stick.
What Your Team Will LearnÂ
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Module 1
Introduction to Problem-Solving
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Why problem-solving is the core of operational excellence
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The mindset required to go beyond firefighting
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Reflection activity: assess your current mindset and readiness
Module 2
Essential Problem-Solving Techniques
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Practical training in:
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The 5 Whys
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Fishbone Diagrams (Ishikawa)
- PDCA (Plan-Do-Check-Act)
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Hands-on activities to apply each method to real workplace issues
Module 3
Advanced Problem-Solving Strategies
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Learn and practice A3 Thinking
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Techniques for prioritizing problems based on impact and urgency
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Step-by-step guidance to complete structured reports
Module 4
Creating a Problem-Solving Culture
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How to build habits of daily improvement
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The leadership behaviours that reinforce a problem-solving mindset
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Tools to make problem-solving visible, repeatable, and shared
Outcomes You Can Expect
When your team completes this course, they will:
âś” Stop jumping to solutions and start finding root causes
âś” Apply structured tools like A3 and 5 Whys in daily operations
âś” Take ownership of problems
✔ Build confidence to speak up and fix what isn’t working
âś” Support a culture where everyone contributes to improvement
Want to Book a Group?
Whether you want to train a team of 5 or a department of 50, we offer group packages tailored to your needs.
What Our Clients Say...

”
The Lean Hub have been instrumental in helping get our business to the next level. They work with our staff at their pace and at their level
-LAURENCE KENT

”
Leaders in our business have learnt to apply lean principles to better know their numbers. The impact in our business as a result has been dramatic and highly beneficial.
-MIKE AYTON

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I’d highly recommend anyone that has a growing business to use The Lean Hub as it far exceeds it value for money.
-MARK CURRIE
