Developing a Culture of
Continuous Improvement

A practical, team-ready course for embedding improvement into your operations, one daily win at a time.

This 100% online course gives your team the mindset, tools, and systems to build a culture where improvement is part of how work gets done, not just a project, not just a buzzword.

What You’ll Learn

How to identify and act on real Opportunities for Improvement (OFIs)
The role of leadership in creating safety, clarity, and momentum
The tools that matter - Kaizen, 5S, Gemba, and how to use them
How to make CI part of meetings, conversations, and daily routines
What metrics to track, and how to evolve culture over time

If the culture’s not right, the improvements won’t stick, this course improves both. Most teams don’t fail because of bad tools. They fail because the culture doesn’t support continuous improvement.

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Who This Course Is For:

This course was built for leaders who know culture is the real lever for sustainable performance:

General Managers looking to reduce firefighting and unlock real ownership
Operations Managers who want to embed improvement into the rhythm of daily work
Continuous Improvement Leads needing more buy-in and less resistance
People & Culture Managers focused on mindset, engagement, and wellbeing
Team Leaders ready to lift capability and lead from the ground up

Whether you lead one team or an entire site, this course will help you and your people build the habits, language, and systems that make continuous improvement stick.

What's Inside the Course

Module 1

Introduction to CI Culture

What continuous improvement really means
Understanding Opportunities for Improvement (OFIs)
The business case for culture-driven CI

Module 2

Building the Foundation

Leadership’s role in culture shaping
Creating psychological safety at all levels
Growth mindset and ISO 45003

Module 3

Tools and Techniques to Support OFIs

Simple, powerful CI tools: Kaizen, 5S, Gemba
Applying tools in your unique environment
Gemba Walk & 5S Activity

Module 4

Embedding CI into Daily Operations

Systems to capture and prioritize OFIs
Integrating improvement into team meetings and huddles
Sustaining wins and building recognition loops

Module 5

Measuring & Evolving Culture

Metrics that drive behavior, not just reporting
How to adapt your culture over time
Aligning CI efforts with strategic direction

Why This Course Works:

We don’t just teach what continuous improvement is, we show you how to create the environment where it thrives.
We focus on:

✔ People-first principles: Safety, mindset, clarity
✔ Systems that scale: Daily practices and routines
✔ Sustainable results: Because change that sticks beats change that looks good on paper

Want to Book a Group?

Whether you want to train a team of 5 or a department of 50, we offer group packages tailored to your needs.

What Our Clients Say...

 ”

The Lean Hub have been instrumental in helping get our business to the next level. They work with our staff at their pace and at their level

-LAURENCE KENT

 ”

Leaders in our business have learnt to apply lean principles to better know their numbers. The impact in our business as a result has been dramatic and highly beneficial.

-MIKE AYTON

 ”

I’d highly recommend anyone that has a growing business to use The Lean Hub as it far exceeds it value for money.

-MARK CURRIE

Frequently Asked Questions

How long does the course take?

Do I need any prior experience?

Will I get a certificate?

Is this training really worth it?

Ready to Build a Culture Where Improvement is Just How You Work?

Let’s Talk Contact us and we’ll discuss investment, group access, and how to align the training with your improvement goals. Because when your people lead improvement, performance takes care of itself.

Developing a Culture of Continuous Improvement